2011 INFORMS Simulation Society Research Workshop

Simulation in Complex Service Systems

HEC Montréal, July 18 - 20, 2011

2011 Simulation Society Research Workshop

HEC Montréal, July 18 — 20, 2011

Monday, July 18

8:00             Registration and coffee - in front of the Amphithéâtre IBM

8:45-9:00     Opening session - Amphithéâtre IBM

9:00-10:00    Plenary: Peter Haas - Amphithéâtre IBM
                     Composite Simulation Modeling of Complex Service Systems: Example and Research Challenges
                     Session Chair: Shane G. Henderson

10:00-10:30    Coffee break - SGF room

10:30-11:30    Plenary: Haipeng Shen - Amphithéâtre IBM
                      Statistical Modeling of Labor-Intensive Service Systems
                      Session Chair: Pierre L'Ecuyer

11:45-13:00    Lunch - Salon L'Oréal

13:00-14:00    Plenary: Peter Glynn - Amphithéâtre IBM
                       Traffic Modeling for Complex Service Systems
                       Session Chair: Assaf Zeevi

14:00-14:30    Coffee break - SGF room

14:30-15:30    Plenary: Young-Jun Son - Amphithéâtre IBM
                       A Multi-Scale Crowd Behavior Modeling Framework: Emergency Evacuation and Normal Scenarios
                       Session Chair: Peter J. Haas

15:30-16:00    Announcement session A for posters

16:00-18:00    Poster session A (with drinks and appetizers) - Salon L'Oréal

20:00              Banquet at Chez L'Épicier, in Old Montreal

 

Tuesday, July 19

9:00-10:00    Plenary: John Fowler - Amphithéâtre IBM
                     Simulation of Healthcare Systems
                     Session Chair: Benoit Montreuil

10:00-10:30    Coffee break - SGF room

10:30-11:30    Plenary: Sally McClean - Amphithéâtre IBM
                       Integrating Methods and Practice Across Health, Social and Community Services
                       Session Chair: Tillal Eldabi

11:45-13:00    Lunch - Salon L'Oréal

13:00-14:00    Plenary: David Goldsman - Amphithéâtre IBM
                       Modeling and Simulation of Pandemic Influenza Outbreaks
                       Session Chair: John Fowler

14:00-14:30    Coffee break - SGF room

14:30-15:30    Plenary: Shane Henderson - Amphithéâtre IBM
                       Real-time Control of Ambulance Services
                       Session Chair: Enver Yucesan

15:30-16:00    Announcement session B for posters

16:00-18:00    Poster session B (with drinks and appetizers) - Salon L'Oréal

18:00-18:45    Presentation of NSF funding programs - Amphithéâtre IBM
                     (Michael Fu and Russell Barton)

 

Wednesday, July 20

9:00-10:00    Plenary: Huseyin Topaloglu - Amphithéâtre IBM
                     Revenue Management: Applications, Models and Algorithms
                     Session Chair: Peter Frazier

10:00-10:30    Coffee break - SGF room

10:30-11:30    Plenary: Assaf Zeevi - Amphithéâtre IBM
                       Model Misspecification and Sequential Stochastic Optimization
                       Session Chair: Peter W. Glynn

11:30-12:15    Wrap-up session and closing