2011 INFORMS Simulation Society Research Workshop
Simulation in Complex Service Systems
HEC Montréal, July 18 - 20, 2011
2011 Simulation Society Research Workshop
HEC Montréal, 18 — 20 July 2011
8:00 Registration and coffee - in front of the Amphithéâtre IBM
8:45-9:00 Opening session - Amphithéâtre IBM
9:00-10:00 Plenary: Peter Haas - Amphithéâtre IBM
Composite Simulation Modeling of Complex Service Systems: Example and Research Challenges
Session Chair: Shane G. Henderson
10:00-10:30 Coffee break - SGF room
10:30-11:30 Plenary: Haipeng Shen - Amphithéâtre IBM
Statistical Modeling of Labor-Intensive Service Systems
Session Chair: Pierre L'Ecuyer
11:45-13:00 Lunch - Salon L'Oréal
13:00-14:00 Plenary: Peter Glynn - Amphithéâtre IBM
Traffic Modeling for Complex Service Systems
Session Chair: Assaf Zeevi
14:00-14:30 Coffee break - SGF room
14:30-15:30 Plenary: Young-Jun Son - Amphithéâtre IBM
A Multi-Scale Crowd Behavior Modeling Framework: Emergency Evacuation and Normal Scenarios
Session Chair: Peter J. Haas
15:30-16:00 Announcement session A for posters
16:00-18:00 Poster session A (with drinks and appetizers) - Salon L'Oréal
20:00 Banquet at Chez L'Épicier, in Old Montreal
Tuesday, July 19
9:00-10:00 Plenary: John Fowler - Amphithéâtre IBM
Simulation of Healthcare Systems
Session Chair: Benoit Montreuil
10:00-10:30 Coffee break - SGF room
10:30-11:30 Plenary: Sally McClean - Amphithéâtre IBM
Integrating Methods and Practice Across Health, Social and Community Services
Session Chair: Tillal Eldabi
11:45-13:00 Lunch - Salon L'Oréal
13:00-14:00 Plenary: David Goldsman - Amphithéâtre IBM
Modeling and Simulation of Pandemic Influenza Outbreaks
Session Chair: John Fowler
14:00-14:30 Coffee break - SGF room
14:30-15:30 Plenary: Shane Henderson - Amphithéâtre IBM
Real-time Control of Ambulance Services
Session Chair: Enver Yucesan
15:30-16:00 Announcement session B for posters
16:00-18:00 Poster session B (with drinks and appetizers) - Salon L'Oréal
18:00-18:45 Presentation of NSF funding programs - Amphithéâtre IBM
(Michael Fu and Russell Barton)
Wednesday, July 20
9:00-10:00 Plenary: Huseyin Topaloglu - Amphithéâtre IBM
Revenue Management: Applications, Models and Algorithms
Session Chair: Peter Frazier
10:00-10:30 Coffee break - SGF room
10:30-11:30 Plenary: Assaf Zeevi - Amphithéâtre IBM
Model Misspecification and Sequential Stochastic Optimization
Session Chair: Peter W. Glynn
11:30-12:15 Wrap-up session and closing